Case Study for Total Visual Agent by NGP Software, Inc.

Customer Profile

NGP is a leading national software and technology consulting firm. They provide database, filing, and IT solutions to leading political campaigns and non-profit organizations. Their initial contribution to the industry, which is still the most popular, is software which allows hassle free, remote access to political campaign databases for individual users to view financial information.

Business Situation

NGP Software wanted to maintain and manage a large number of MDBs and MDEs which are accessed remotely. Their clients store and access these files on NGP’s terminal server. Maintenance of these databases and files became time consuming and was no longer cost effective.

Solution

Total Visual Agent was adopted by NGP in order to improve maintenance in their client’s databases. Total Visual Agent is an immensely useful tool which allows for automated repair and maintenance of Access and Jet Engine Database chores. The latest version of Total Visual Agent, includes the option to run the program as a Windows NT Service. This service runs even without a user logged on to the computer, providing increased security and automated restart if the machine crashes.

Louis Levine, a senior vice president at NGP says, “I knew Total Visual Agent was a great product, but I needed it to run as a service. When the new version came out, I bought it the first day”. This feature has been requested over the years, but it required the latest Microsoft technology to enable the management of multiple Access security workgroups.