Our Promise
Our success at FMS is based on our skilled in-house developers,
listening to and servicing our customers, and our commitment to quality
software development. By fostering an environment that encourages
excellence, understanding and deploying leading edge technology, and
developing the skills of our people, FMS has created, enhanced, and
supported our many products over the years.
We're Obsessed with Quality!
Our products are designed to meet the needs and demands of developers
like you, because we use these products, too! Our core belief is that it is
more profitable to create quality applications. Not only do we reduce
support costs, but over time, that's what our customers demand. All of our
commercial products undergo rigorous in-house testing/quality assurance and
external beta testing.
We Kill Bugs!
FMS only ships products when all known bugs are fixed. We've delayed
several products because of last minute problems that don't meet our
expectations. Although that can be annoying to waiting customers and
expensive for us, we're committed to releasing quality software. We believe
the market recognizes the quality of our work as we continue to receive
great
reviews and more
awards
than anyone else. Of course, we're not perfect. If you ever encounter
problems with our software, please contact our support department. If we can
fix it, we'll create a new version and make it available to you and other
customers for free.
What You Get
FMS products are professionally built and packaged. This is what you get
with every FMS product:
- High-quality, extensively tested product with the standard Microsoft
user interface to get you up and running quickly!
- Extensive documentation including a context-sensitive, fully indexed,
on-line help file
- Professionally printed user manual with index.
Many vendors have abandoned printed documentation or even good
documentation, but we're not. This is and will always be an important
part of our product, and we're committed to providing the information you
need to use our products to their fullest.
- Professionally duplicated CD or diskettes (except for ESD only
products)
Experience and Dedication
We understand that when you select FMS products, you are trusting us with
your money and time. We take that trust very seriously. We've delivered
quality software products since 1986. Not only do we create innovative
products today, we support and enhance them over multiple versions and
years.
With tens of thousands of customers in over 100 countries, we are
experienced in developing solutions for a wide range of environments sight
unseen. We've built that expertise and are successful because we're
dedicated to doing things right.
Try
our products and discover why so many customers trust FMS to assist
their development needs and careers! FMS offers a 30-money back
guarantee on all FMS products when purchased with a check or Visa/MC
credit card*.
*
This guarantee is not valid for purchases made with the
American Express or the Discover credit card since those cards do not refund
their fees for refunds.
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