Total Access Emailer is a Microsoft Access add-in, and is Access version specific. For example, Total Access Emailer 2016 only works as an add-in with Access 2016.
Total Access Emailer works with databases in any format that is supported by the specific version of Access.
The following versions of Total Access Emailer are available:
Check the Product Compatibility Chart for version information for all of our products.
For information on the history of Access versions, visit our Microsoft Access Version Releases, Service Packs, Hotfixes, and Updates History page.
Each version of Total Access Emailer may be purchased as the Standard Version or Professional Version.
MS Access 2010 and later comes in 32 and 64-bit versions. Total Access Emailer 2010 and later includes support for both versions. The 64-bit version requires Windows 7 SP1 or later.
Yes! Download the Trial Version to review Total Access Emailer before you buy it. You can create and send up to 50 emails at a time from email addresses stored in your tables. Email settings created with the Trial Version are preserved so that you won't need to recreate them when you get the retail version.
Also, remember that all FMS products come with a 30-day money back guarantee, so you can buy with confidence!
Total Access Emailer is available in either the Standard or Professional edition. Both versions include the Microsoft Access add-in that lets you create email blasts using your data. The Professional Version adds a royalty-free runtime library and license that lets you automate Total Access Emailer features through a VBA programmatic interface and distribute it to others. More information here.
The Trial Version does not include the programmatic interface or the runtime distribution option. Those options are only available with a purchase of the Professional edition.
A complete list of the trial version limitations is posted here.
Please note that both the Standard and Professional Editions of Total Access Emailer come with a 30-day money back guarantee. If you are not satisfied with a retail purchase of this software product for any reason, you are welcome to return your license purchase for a full refund of the purchase price at any point within this 30 day period.
The Standard Version is designed for end users, and includes the Total Access Emailer add-in program.
The Professional Version includes the Standard Version, plus:
As the developer, if you want to create all the email blasts and programmatically launch them from your application (your users don't need to know Total Access Emailer is running), then get the Professional Version. That lets you run the Total Access Emailer add-in to interactively create and test your email blasts, then use the royalty-free runtime library to incorporate it in your application. Tie it to a button, event or some other process and launch the email blast you want. You can support users of your application who do not have a Total Access Emailer license.
If your users want to create their own email blasts using your database or any Access database, they'll need to install the Standard Version of Total Access Emailer which gives them the add-in to launch. Each user would need a license.
Yes. This is one of the most powerful features of Total Access Emailer. You can easily attach reports as PDF files and filter them for each recipient without any programming. It's similar to the way you set master and child link fields for subforms and subreports.
For instance, your data source may have a CustomerID in addition to the email address. You can attach a report that's filtered by CustomerID so each email has your report filtered by its ID. Each email can have multiple reports attached. Attachments can even be compressed into a zip file and password protected if you like.
For more information, visit: Emailing Microsoft Access Reports and Data Filtered for Each Recipient
Absolutely! Total Access Emailer lets you attach any files that already exist on disk to your emails. This includes Microsoft PowerPoint, Excel, Word, PDF, text, and even other Access databases. The files can be specified for everyone in your email blast, or you can specify different files for each recipient by specifying the file names in a field from your data source (list of email addresses).
For more information, visit: Attaching Files to Emails Generated from Total Access Emailer
Yes. Total Access Emailer includes the ability to embed tables, queries/views, and reports directly in your email messages and attachments. Easily filter the data so each recipient receives their own information based on fields in your data source.
The simplest result is using data from a table or query to send each person their set of records like a list of invoices, tasks, etc.
The most powerful feature is using the Access report generator to create sophisticated HTML messages. Any Access report you create can be exported to HTML, which you can now filter and email to each recipient. Leverage the power of Access reports to create emails that are nicely formatted with complex data, lots of detail rows, groupings, summaries, and even subreports.
For more information, refer to the "Embedded Objects" topic in the help file or visit Emailing Microsoft Access Reports and Data Filtered for Each Recipient.
No. Total Access Emailer does not limit the number of email messages that can be sent at one time. Your list of emails can be an unlimited number of records in your table or query.
However, there may be limitations beyond Total Access Emailer. Sending a large number of email messages in a short period of time may overload your mail server or affect network performance. Additionally, your mail server may be configured to limit the number or size of emails that can be sent in a particular period of time.
To prevent these problems, Total Access Emailer includes options to pause between messages to slow it down. This may be important if you are sending many emails, large messages, large graphics, and/or attachments. Refer to the "Send Options" topic in the help file for additional information.
Total Access Emailer also offers a feature to select multiple email blasts to send one after the other.
Yes. After creating an email blast from the Total Access Emailer add-in, you can launch the email blast from a button. All it takes is knowing which email blast to send and a little VBA code. Total Access Emailer even includes a code generator to create it for you. Just call it from the button click. For more information see Sending Email Blasts Programmatically.
Note: You need to purchase the Professional Version of Total Access Emailer which includes the VBA library to automate it.
No. Total Access Emailer uses an SMTP server to send emails, and works independently of email clients, such as Microsoft Outlook, Lotus Notes, etc.
Total Access Emailer does not interact, interface or interfere with any specific email client that you have installed. The computer running Total Access Emailer may (but does not need to) have Microsoft Outlook, Lotus Notes, or other email clients installed.
For more information on SMTP servers, see below.
No. Total Access Emailer only sends emails. It does not receive emails or process emails such as removal and unsubscribe requests.
In general, removal and unsubscribe requests should be handled by a web site that interacts with your mailing list database. The email message you send using Total Access Emailer could include a link that references this your website, which would include instructions for the recipient to unsubscribe from your email list.
No, because these are not Internet email formats. Total Access Emailer supports the Internet email formats of plain text or HTML.
Rich text messages can be converted to HTML by using an HTML editor such as Microsoft FrontPage, Expression Web or Dreamweaver, then sending it with Total Access Emailer in HTML message.
When creating an email blast, use the "HTML Tab" and its help topic for additional information.
No. If your email has links in it, Total Access Emailer does not track the number of times the link is clicked. Total Access Emailer only sends the email out, but does not track what happens when the user receives it.
Your website can provide hyperlinks to track the number of times a link is clicked or visited. Total Access Emailer can then send an email containing the links for your web site to track.
No. Total Access Emailer does not include an HTML Editor.
You can always edit the text and HTML tags within the Total Access Emailer interface (from within MS Access). However, for more advanced HTML (or WYSIWYG) editing features, we recommend using a separate product that is designed for that purpose.
Once you create your HTML page with your HTML editor, you can use it in your email blast. From the Total Access Emailer add-in, point your email blast to that file or import the HTML text into your email blast.
If you reference the HTML file on disk, any graphic files that it references in the same folder are automatically embedded in the emails. Otherwise, be sure any referenced graphic files are on a public web site that your recipients can load.
For more information, please visit our support page Sending HTML Emails with Graphics.
Microsoft Expression Web is designed to create and edit HTML pages and it is available as a free solution. You may download a copy of this product here.
No. Total Access Emailer is designed to send unique, personalized emails to a list of contacts, and it does not offer faxing capabilities.
It does, however, offer the ability to attach files such as Access reports and embed filtered Access tables, queries, and reports which may eliminate the need to fax.
Microsoft Access 2016, 2013 and 2010 each have 32 and 64-bit versions. The 32 and 64-bit versions are two distinct programs and cannot both be installed on the same machine. Note that even though your Windows version may be 64-bit, you may have the 32-bit version of Microsoft Access installed.
While they appear the same from the user interface, the Access versions are different internally and require ActiveX controls, Windows API calls, library references, and other VBA code changes that are bit specific.
This also means that if you have users with different bitness versions of Access, you need to create separate copies of your database for 32 and 64 bit users. You will need to build them with separate 32 and 64-bit installations of Access, reference the appropriate libraries, and deploy them accordingly.
Since the performance gain in the 64-bit version of Access is fairly modest, we generally recommend using the 32-bit version to avoid incompatibilities.
Total Access Emailer 2010 and later support the 32 and 64 bit editions of Microsoft Access 2010, 2013, and 2016.
The 32-bit version of Access cannot run add-ins or make library references to programs created by the 64-bit version of Access, and vice versa. Because Total Access Emailer is as an add-in and provides a runtime library in the Professional Version, it includes separate versions to support each bitness of Access.
Each Total Access Emailer version offers two setup programs. One for 64-bit and one for 32-bit operating systems:
When you install the Total Access Emailer Professional Version, both the 32-bit and 64-bit runtime installers and sample databases are copied to the Total Access Emailer installation folder. That makes it easier to create a version to give to 32 or 64-bit users.
For Total Access Emailer 2007 and earlier, there is only one setup program.
The bitness version of the Total Access Emailer version you need is based on the bitness of your Access version, not the bitness of your Microsoft Windows operating system. Even if you are running a 64-bit edition of Windows, if the 32-bit edition of Microsoft Access 2016 is installed, you can only use the 32-bit edition of Total Access Emailer 2016.
Microsoft Office 2010 and later do not allow the 32-bit and 64-bit editions of the same Office/Access version to be installed on the same machine.
Previous reports of this error message were the result of installing the 64-bit edition of Total Access Emailer 2010 on a system that does not have SP1 (or later) for MS Access 2010 installed. To resolve the issue, simply download and install the service pack. This impacts the 64-bit edition of Total Access Emailer 2010 (for MS Access 2010) only.
The Total Access Emailer is a Microsoft Access Add-in program. To start the program, open your database, then select it from the Access add-ins menu:
Refer to the "Starting Total Access Emailer" topic in the help file for more information.
This occurs if Total Access Emailer is not properly installed and/or the registry setting for Microsoft Access add-ins was modified. Possible causes for this are:
Total Access Emailer is installed by using its setup EXE file:
Administrator rights are required to install Total Access Emailer. Once installed for the machine, users without Administrator permissions can run Total Access Emailer.
From the email Wizard, you can create an email blast that uses a table containing the message to send. Fill the table with the email values, then send it. Empty the table, fill it with another message in the future, and launch the email blast again.
Alternatively, you can use the audit feature to update a date field in the table when the email is sent. The Email Blast would be based on a query where that field is blank (null), so it will only retrieve and send emails to the new records added to that table.
With the Professional Edition of Total Access Emailer, there is a VBA function called TotalAccessEmailer_SendOne. With this function, you don't need to use a data source for your email. Simply pass the email values as parameter for the FROM address, TO address, subject, message, file to attach, etc., and the email is sent using your SMTP settings. For more information, on the syntax visit Sending Microsoft Access Email Blasts Programmatically (VBA). That page also offers information on all the other VBA functions and library provided by Total Access Emailer.
The code is from the sample database that ships with the Professional Version of Total Access Emailer. It takes values from a form and sends the email:
Dim strError As String DoCmd.Hourglass True strError = TotalAccessEmailer_SendOne(Nz(Me.txtFrom), Nz(Me.txtTo), Nz(Me.txtCc), Nz(Me.txtBcc), Nz(Me.txtSubj), _ Nz(Me.txtText), Nz(Me.txtHTML), Nz(Me.txtHTMLFile), Nz(Me.txtAttach), Nz(Me.cboPriority, 3), Nz(Me.cboSensitivity)) DoCmd.Hourglass False If strError = "" Then MsgBox "Message sent." Else MsgBox strError End If
For complete documentation, refer to the user manual.
This error occurs when you attempt to run the Update Wizard by double clicking the "Update.exe" directly instead of running it from the Windows Programs Menu shortcut.
This is because the update.exe file requires parameters to run and return the correct information. In order to determine if there is an update available for this product, please run the update wizard program from the Windows Programs menu or Windows Metro menu.
To avoid the security limitations of Outlook and MAPI (which prompts the user for every email that is programmatically sent), Total Access Emailer lets you use an SMTP server to send emails. Total Access Emailer bypasses email clients such as Outlook or Lotus Notes, and uses an SMTP server directly so your emails are sent without interruption.
SMTP also lets you send emails with any FROM address and not just the FROM address set in the current user's Outlook. You can use an existing SMTP server or set one up yourself.
There are many providers of SMTP accounts that you can use. For instance, your Outlook Exchange server uses SMTP.
If you purchase Internet access from home, your provider usually offers an SMTP server. For instance, AOL, ATT, Comcast, Cox, Verizon, and Yahoo! Plus all offer SMTP servers for subscribers.
Yes. If you have an Office365 account, you can use Office365's SMTP server (smtp.office365.com and mail.protection.outlook.com) to send emails from Total Access Emailer.
If you configure the Exchange SMTP server to authorize your IP address, you can use the SMTP connection type.
If you want to send from any location, you need to use a TLS connection type which is supported in the latest versions of Total Access Emailer. You can also have an account send emails using other FROM addresses.
Yes. Total Access Emailer supports sending messages through mail servers that require authentication, as well as servers with secure socket layer (SSL). Refer to the "SMTP Settings" help file topic for details.
If you have email with Google Gmail, you already have an SMTP server available. As long as you abide by their terms and conditions, you'll be able to send emails through their SMTP server using your Gmail address as your From address.
Just specify the settings under the Total Access Emailer Options button, SMTP Settings tab.
See Setting Google Gmail as the SMTP Server for Total Access Emailer for details.
See Setting Google Gmail as the SMTP Server for Total Access Emailer for details.
Your SMTP server must be configured to allow relay. For security, you should limit access to specific IP addresses with authentication.
If you do not have an existing SMTP server that allows relay, Windows Server includes it for free and make it easy to setup. See the topic "Installing an SMTP Server" in the Total Access Emailer help file for full details on how to install and configure an SMTP server.
Additionally, many Internet service providers (ISPs) offer an SMTP server that can be used by their customers. Contact your ISP for details.
No. FMS does not host an SMTP server our customers. Even if we did, it wouldn't be registered properly to use your email address domain as the FROM address.
Windows Server 2003 and higher include the ability to install an SMTP server for free. Additionally, most Internet service providers (ISPs) offer an SMTP server that can be used by their customers.
No SMTP service is installed or included with desktop editions of Microsoft Windows. However, this is an option for server versions of Windows. In order to use a desktop edition of Windows as your mail server, you must install an SMTP service as a separate component.
Refer to the following MSDN article for more information.
Not necessarily. The user name and password are required for mail servers that require authentication. Not all servers require authentication. If your server does not require authentication, leave the user name and password fields blank.
If you're not sure whether your server requires authentication, please contact your system administrator, or the administrator of the mail server that you are connecting to.
Use the port number field to specify what port to use to establish a connection with the mail server.
The default port number for most SMTP/ESMTP mail servers is port 25, or 465 for servers that require SSL. By default, Total Access Emailer is configured with the default port number (25 or 465, depending on the connection type). If your mail server uses a different port number, change the value in Total Access Emailer to match your mail server.
Enter the firewall settings if the computer goes through a firewall to get to the SMTP server. These settings do not refer to a server firewall, but to a local firewall.
Otherwise, leave all firewall settings blank, and set the firewall type to "None".
For more information for troubleshhoting this error, visit SMTP Relay Configuration to Send Emails from Total Access Emailer
A workaround exists to let you bypass this error.
This message occurs when entering the SMTP settings.
Previous reports of this error were most often the result of attempting to authenticate this product against a mail server by entering in a user name and password for a mail server configuration that does not require this information in order accomplish the connection hand-shake.
Please retest this by removing the user name and password and ensure that you entered the correct SMTP Server. To determine the name of the mail server you are using, please perform the following steps (these steps assume that you are using Microsoft Outlook as your MAPI profile client):
For more information, please consult your Network System Administrator. These steps may vary slightly given the version of Outlook that you are using.
Another common cause of this is a local or network level firewall, which could be blocking the connection to the mail server. Sometimes this is the result of a local firewall software product that is running on the local machine. A good test to see if there is a blockage could be to see if you are able to connect to gmail. Please see the following URL which provides the information needed to test with a gmail account: Free SMTP Servers
Another very common cause of this issue is that SMTP Relay is disabled on the mail server itself. Please note that since Total Access Emailer is an SMTP based email product, Relay must be enabled on the mail server. Outlook does not have this requirement since it uses the MAPI email protocol.
If you still encounter an error (or if enabling Relay is not an option), other options include the following:
Microsoft Windows Server 2003 and higher offers a component called Internet Information Services (IIS), which includes an SMTP component. Total Access Emailer supports IIS SMTP for the purpose of sending your email blasts.
To install IIS, please see the documentation for your version of Windows Server (the precise steps may vary according to the version and edition of Windows Server that you are using). Once you have completed the steps to install SMTP IIS on the system, please complete the steps below to configure the server for Total Access Emailer (these steps may also vary according to the version of Windows Server that you are using).
Total Access Emailer lets you send personalized emails in Microsoft Access with attached files and reports to individual recipients. Sometimes emails or attachments are not being received by recipients. Here are some steps to troubleshoot it:
For troubleshooting, it is helpful to add these settings to your email blast to verify things are working. You can always turn them off later.
Use to Preview feature to send all the emails to yourself. Use an email address outside your organization (or at least the network where your SMTP server resides), to replicate what your external users experience. A Gmail or Outlook account would work.
If some of the emails are sent and some aren't, the problem may be the load on the SMTP Server. It may not be able to handle the amount of emails and attachments you're sending at one time. This is most likely if you are:
To address this, Total Access Emailer offers a feature to control the speed emails are delivered to the SMTP Server. Under Options, Send Options, Pause Between Messages section, you can adjust the seconds it waits between messages and batches of messages:
Increase the amounts to reduce the load on your SMTP Server.
If the Preview to your own email address was successful, but emails to your actual recipients aren't, check to see if you have valid email addresses for your recipients.
With bad email addresses, the SMTP server retries bad/bounced emails, so it gets progressively slower as it tries to clear the queued emails. It's no big deal for just a few bad email addresses, but over time, if your list isn't maintained, there will be more and more old emails in it. What previously worked quickly with good email addresses, may no longer be as successful.
If it's your organization's Exchange Server, one can see the number of queued messages it's trying to process. If this is excessive, one should fix/skip the bad email addresses and give the SMTP Server more time between messages to process them.
This situation may occur when your network has these items behind your firewall using NAT (Network Address Translation):
In this case, the SMTP Server may not correctly resolve the internal IP address of your email server through DNS, and consequently cannot establish an SMTP protocol connection. As a result, emails sent to internal users are not delivered.
Here are some suggestions to resolve or work around this issue:
Total Access Emailer automatically embeds local graphics referenced by your HTML email message.
If you want to send the graphic file with your email message (something you have to do if your graphic files are on your local hard disk), reference the file without a path or use a relative path. That is, avoid the http:// or file:// syntax and just reference the graphic directly:
Be sure to use the full directory path.
If you don't and use Total Access Emailer's add-in form to enter the HTML text in your email blast, the graphic reference is relative to the folder where Total Access Emailer is installed. This can create a mess.
A better solution is to create your HTML message as a file in a folder with its graphics, then simply reference that file from your Total Access Emailer email blast settings.
Your HTML emails can include graphics. To minimize the size of your emails, the graphic files can be stored on a public web site and referenced in your email. This eliminates sending the images to each recipient, and allows it to be loaded when the recipient opens their email.
Simply have your HTML code reference the image with a complete URL:
Total Access Emailer recognizes the explicit file reference and does not include the file in your email.
For more information, please visit our support page Sending HTML Emails with Graphics.
Total Access Emailer includes a Microsoft Access add-in Wizard that lets you interactively create and launch your email blasts. The Professional Version includes a runtime library and VBA function to let you launch your email blasts programmatically. This can be tied to an event like a button click, a macro, or as part of your other VBA code.
More details are available in Sending Microsoft Access Email Blasts Programmatically (VBA)
Yes. With the Professional Version of Total Access Emailer, you can easily create a table driven system to send emails you add as records to a table. Add records with the From, To, Cc and Bcc addresses, the subject, message, and attachment files (if any), and off it goes.
You simply need to have an instance of Access running that checks for new records posted to the email table.
See Creating a Continuous Email Service in Microsoft Access using Total Access Emailer for more details and a sample database.
The Professional Version of Total Access Emailer lets you automate email blasts programmatically to bypass the add-in user interface, and launch an email blast from a button click or anywhere in your VBA code. A royalty-free Microsoft Access library and distribution program is included so users of your Access application can send those emails without owning their own copy of Total Access Emailer.
To do this, reference the Total Access Emailer runtime library from your VBA editor under References and write the code to automate Total Access Emailer. Run an EXE file once on each user's machine to install its components. Then distribute your database with our runtime library and your users can launch the email blasts you've designed for them.
For more information, visit Distributing Microsoft Access Databases with Total Access Emailer to Other Users. For more information on using VBA to send emails, visit Sending Microsoft Access Email Blasts Programmatically (VBA).
This error indicates that there is a missing reference in the database (or you have selected an incorrect Total Access Emailer reference for the version of Access and database file format that you are using). Please ensure that you are referencing the correct accde or mde required reference for your application using the following steps:
Your database application should now compile with no errors (unless there is another compile-time error within your code which is unrelated to the Total Access Emailer Programmatic Interface). In other words, this assumes that there are no other broken references to components separate from Total Access Emailer and that your code is syntactically correct.
Visit our support page for Troubleshooting an Email Blast from Total Access Emailer's VBA Programmatic Interface
Total Access Emailer lets you create email blast settings that let you run it over and over. The Standard Version lets you interactively select the email blast, press the send button and out it goes. Or you can schedule it for a later time (say end of day) and Total Access Emailer waits until that time to launch it.
For situations where you want to send the same email blast on a regular schedule (every night, once a week, once a month, etc.), you should get the Professional Version to avoid launching the email manually. The Professional Version includes a programmatic interface that lets you use VBA to launch an email blast.
Easily create a procedure to run an email blast, then launch it when you want. It can be tied to a button's OnClick event, after running other tasks, etc. You can also create some VBA code that waits for a certain time then runs the email blast. This requires Access and your program to be running continuously.
If you create a macro to invoke your procedure through the RunCode command, you can launch the email blast from a Windows command line that loads Access, opens your database, and runs your macro. You can then run that from a scheduling program outside of Access. Make sure your macro quits MS Access after running the email blast so you don't open multiple instances of Access.
By itself, Total Access Emailer does not offer a way to send a message on repeated schedule. That's because Total Access Emailer is an Access add-in and runs within the context of Access and your database.
Our Total Visual Agent program is a scheduling program built specifically for the needs of Access developers and system administrators. It quietly runs in the background waiting for the next event, executes it, then waits for the next event. It can launch a macro on any schedule you want. Events can be scheduled one time, hourly, daily, weekly or monthly. In addition to launching macros, Total Visual Agent also performs system administrative tasks such as database compacts and backups on a regular schedule. It can run as a standalone program or as a Windows NT service. A free demo version is available for download.
Yes. As described in the previous question, create a macro that runs the email blast you want. You can then use the Windows Service to launch that on your schedule.
FMS offers Total Visual Agent to run Microsoft Access macros using a Windows service. First, using the Programmatic Interface (available with a purchase of the Professional Edition of Total Access Emailer), create a procedure that runs one or more of the Emailer blasts that you previously created using the Total Access Emailer Add-in interface. Then, create a macro and assign this procedure to it. Finally, you can fire off this macro using any one of the scheduling options available within Total Visual Agent (i.e., one-time, monthly, weekly, daily, or hourly).
This issue occurs if you are attempting to reference an OLE object (graphic) in the body of your email using HTML code and the syntax for the embedded object is not correct.
Please note that some WYSIWYG HTML generators (WYSIWYG is short for the phrase "what you see is what you get") auto-generate HTML code which may not always insert the correct path location that you are using to store you graphics (i.e., public HTTP path locations verses local drive path locations). We have managed to confirm that Microsoft Word and Microsoft FrontPage are two programs that may insert incorrect path locations when you save the HTML code.
The following example below demonstrates a sample of HTML code that Microsoft Word generates which does not work if you are attempting to reference a graphic file that is located within a local drive path:
<Link rel=Edit-Time-Data href="FileName_files/mygraphic.bmp">
..where "mygraphic.bmp" is the name of the graphic file that you are looking to display.
You can tell that this is not correct by doing the following test (you can see that the same issue occurs in this case):
To resolve this issue, please try referencing your graphic using the following syntax in order to get it to display:
<html> <body> <img border="0" src="C:\MyPath\MyGraphic.bmp"> </body> </html>
where "MyGraphic.bmp" is the name of the graphic file you are using.
The above example assumes that you have this graphic file located within the local drive path of "C:\MyPath"
If you reference the Total Access Emailer runtime library, you may encounter this compile error:
Your Microsoft Office Access database or project contains a missing or broken reference to the file 'htmlmls61.ocx' version 1.0.
To ensure that your database or project works properly you must fix this reference.
But when you look under Tools, References from your VBA IDE, all the references are valid. What's going on?
The error is actually a problem in the Total Access Emailer library file (the runtime MDE or ACCDE).
The reason this problem occurs is that your machine:
To fix this, just install/reinstall Total Access Emailer.
If you are distributing your database with the runtime library to non-Total Access Emailer owners, you can't simply copy the runtime library file to the user's machine. Make sure to follow the "Distributing Total Access Emailer" instructions in the help file.
Look in the folder where Total Access Emailer Professional Version is installed.
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